In addition, settlement disputes can be referred directly to the appropriate ombudsman if it is a financial institution (such as a bank), a consumer court or an alternative dispute resolution mediator.  With the agreement of the parties, the order can be recorded in writing and a judicial or judicial decision can be made. Section 89 lists a number of credit contracts that are illegal, including the overall muscle strength of the national credit regulator, the extensive powers of the National Consumer Court and the courts, the almost paternalistic tendency of the legislature to protect, and the vast network of dispute settlement accounts for consumer legislation, which will have a huge impact on South Africa`s huge credit industry.  The consumer may at any time transfer the goods subject to the credit contract, whether the consumer is late or not. This provision is the subject of an in-depth discussion above. Therefore, credit cannot be considered a basic universal service, to which access to water, health care and electricity should be expanded, as well as access to water, health care and electricity. There is a greater need to reconcile access to credit with the protection of consumers, especially vulnerable people. Does standard communication really have to reach the consumer to be effective? In Sebola/Standard Bank, the Constitutional Court held that, although the law does not have a clear meaning for “supply,” it requires the credit provider to demonstrate the application of a credit contract and proves that the notification was sent to the consumer. When the creditor publishes the notification, the proof of the shipment registered to the consumer, accompanied by proof that the communication has reached the corresponding post office for delivery to the consumer, constitutes sufficient proof of the delivery (in the absence of contrary evidence). Consumers can pay in advance any amount owed under a credit contract (for example. B payments due) and credit providers are required to accept these amounts, even if they are not due. These payments are first used for unpaid interest and fees, and then for the reduction of the main debt. The consumer is required to inform the credit provider of one of the following changes: the form of the document that records the credit contract is prescribed by law and varies for credit contracts of different sizes.
The details required for a small credit contract (main debt less than R15,000) are noted in Form 20.2 of the settlement. It is not really a form, but a framework for the minimal content of the agreement. This information includes credit providers and credit bureaus that had to register with the NCR prior to July 28, 2006. Debtor advisors can register at any time. As with pre-contract information, there are rules on what should be in the credit contract document signed by the borrower. This document must also be clear, concise and easy to understand. Credit bureaus play an important role. For example, they provide credit providers with information on consumer creditworthiness.