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The Pan-Arabia Enquirer

The Pan-Arabia Enquirer

Swissport Standard Ground Handling Agreement 2018

Swissport Standard Ground Handling Agreement 2018

Amended clause 7.3 and new clause 7.4 grant the Trader the right to suspend services if the Carrier does not require immediate or cash payment or advance payment in the event of insolvency. Given the historical liquidity issues that some airlines have faced, it is perhaps surprising that these clauses have not been previously included in the SGHA. This does not mean that companies that unravel will be anything other than unsecured creditors for unpaid invoices. Depending on the applicable law of the SGHA, advance payments or cash advances may violate applicable local bankruptcy regulations. IATA has explicitly referred to its decisions and standard practices as reference points for the provision of services to businesses and has listed them verbatim in new paragraphs 5.3 (a) and (b). London Heathrow Airport Terminal Handling Fee All fees valid from 1 April 2018 Export Fee £ per kilo £ min Import Fee £ per Kilo £ min From landing to take-off – We care! www.swissport.com United Kingdom From 1 July 2011 Standard ImportFees only the processing and processing of all terminated consignments, including transfers to other obligations, ERTS moves and . In THE 2013 GSA CASE, there was some confusion about the deadline for a carrier`s claim for compensation. The confusion was caused by the following sentence: “Any application must be submitted within the time limits set out in Article 31.2 of the 1999 Montreal Convention. Article 31.2 specifies the Convention`s time limits for the submission of claims by the person entitled to deliver in respect of damaged and delayed goods, which are 14 and 21 days respectively. It does not deal with a carrier`s claims against a ground handler. In practice, however, it is difficult to imagine unless an airline has sufficient resources (such as ground support personnel and equipment) ready to follow in the footsteps of an established handler.

Most airlines are lean and getting thinner. Many of the changes are purely editorial in nature and change SGHA 2013. However, some changes are significant and focus on operational practices, improved standards, training, bankruptcy, claims, and compliance in general. We briefly reviewed the key changes to the main agreement and Appendix B and discussed what they might mean for users. SGHA 2018 does not fully address privacy, although the definition of tickets has been extended to e-tickets. The original clause 5.10 of the SGHA 2013, which stated that “in providing the Services, the parties undertake to comply with all applicable data protection laws”, has been deleted. Of course, carriers have their own ground operations manual, other service provider policies, codes of conduct, guidelines for approach, customer service .B (e.g., a customer charter), style, and even branding. Handling companies are often the face of an airline at an airport. Air carriers must provide sufficient information to enable terminals to carry out their handling properly (new section 5.1).

The 38th edition of IATA`s Airport Handling Manual (AHM) is now online. The AHM includes the latest version of the SGHA, which reflects developments in aviation and beyond, and has emerged from consultations and contributions from airlines, handling companies and other industry stakeholders. Code of conduct for suppliers Ethical guidelines of conduct for the swissport Group, from landing to take-off: we care! April 2018 Swissport International Ltd from LANDING TO TAKE-OFF: PRESENTATION OF THE COMPANY WE CARE Data protection has been included in the compliance checklist of section 1.1 of the SGHA 2018. This change probably means that data protection will be brought to the level of prohibitions against corruption, competition and child labour. In addition, it is also reasonable not to overload the SGHA with legal language when it comes to data protection. The insolvency of the carrier may also have deeper effects. For example, the UK`s CAA suspended Monarch Airlines` AOC when it filed for bankruptcy in October 2017, forcing it to cease operations with immediate effect. They no longer needed groundhandling services. In 2013, the IATA Groundhandling Board approved the use of the Yellow Pages to publish the text amending Annex B in the years between the new versions of the SGHA. Annex B of the SGHA 2018 now fully includes the Yellow Pages in paragraph 8. In the future, this will provide some flexibility in the basic model.

The new clause 3.3 of the SGHA 2018 prohibits self-handling if a freight forwarder has already outsourced it as part of the SGHA. In Europe, for example, the 1996 European Groundhandling Directive (96/67/EC) opened up the groundhandling market to competition and maintained the air carrier`s general freedom to self-help at an airport. This new clause protects handling companies in the event that an airline tries to circumvent an adverse contract and simply take its requirements “at source”. The training provisions of the new clause 5.6 define at least the knowledge of handling agents of the rules and regulations and refer to the IATA documents in section 5.3. SGHA 2018 crystallized more comprehensive audit rights under clause 5.9 to allow other airlines within an IATA audit audit pool to audit the rewinding entity for the benefit of that pool. There are currently 37 airlines in the ISAGO audit pool that can benefit from joint operational audit reports for the same manager at a given airport. It will be interesting to see how claims are handled and whether this leads to internal airline processes for tracking and tracking cargo claims. Improvements can occur if airlines use more detailed documentation requirements for cargo shipments and the handling of irregularities (in Annex A, points 5.3.1 and 5.7 respectively). For more information, please contact the authors of this information session: Carriers are now required to notify carriers immediately if they make a claim for compensation for damage to cargo under clause 8.6, and such claims must now be filed within two years of the expiry of the time limit set out in Article 31.2 of the 1999 Montreal Convention (MC99).

Otherwise, the claim may become invalid if the processor is significantly disadvantaged. SWISSPORT INTERNATIONAL HANDLING , CARGO SERVICES, AIRCRAFT MAINTENANCE, REFUELLING SERVICES, BUSINESS AVIATION, AVIATION BOX, 8058 ZURICH-AIRPORT, SUISSEP: +41 43 812 20 20F: +41 43 321 29 LANDING FOR TAKE-OFF: WE CARE! 15:47 STANDARD GROUNDHANDLING AGREEMENTEDITION 2015 IATA SGHA 2013 | | 2008 2004 PEOPLE PROFESSIONAL PARTNERSHIPSWISSPORT S CORE VALUES Swissport is a people-centric organisation without our employees, we simply cannot achieve our goals and achieve our vision….

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